General Terms and Conditions of Dessau-Wörlitz gGmbH

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer
in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that predominantly neither
can be attributed to their commercial or self-employed professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of the contract apply to orders via our Internet shop https://www.welterbe-gartenreich.de.

(2) In the event of the conclusion of the contract, the contract shall be concluded with:

Welterbezentrum Gartenreich Dessau-Wörlitz gGmbH
in the kitchen building at Wörlitz Castle
Daniela Borngräber
Kirchgasse 35
D-06785 Oranienbaum-Wörlitz, Germany

came about.

(3) The presentation of the goods in our Internet shop does not constitute a legally binding contract offer on our part,
but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer enters for
makes a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Online shop, the following regulations apply:
The consumer submits a binding contract offer by successfully completing the order procedure provided for in our online shop.

The order is made in the following steps:

1) Confirm by clicking on the buttons “Order for a fee”

Before the binding sending of the order, the consumer can press the “back” button contained in the Internet browser he uses after
Checking his information is returned to the website where the customer’s information is recorded and corrects input errors or by closing the
Internet browser cancel the order process.
We confirm receipt of the order immediately by means of an automatically generated e-mail (“Order Confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop : We save the contract text and send you the order data and our terms and conditions by
E-mail to. You can also view the GTC at any time under https://welterbe-gartenreich.de/agb.

You can view your past orders in our customer area under My Account — > My Orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include the statutory value added tax and other price components. In addition, there are any shipping costs.

2. The consumer shall have the possibility of payment by:
Bank transfer and cash payment.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately.
Delivery takes place here at the latest within 7 working days.
In the case of payment in advance, the period for delivery begins on the day after
Payment order to the bank commissioned with the transfer and, for all other payment methods, to run on the day after conclusion of the contract.
If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the
even in the case of sale by mail, the sold item shall only pass to the buyer upon handover of the item to the buyer.

§5 Retention of title

We reserve title to the goods until full payment of the purchase price.

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§6 Right of withdrawal of the customer as a consumer:


Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

To the cancellation policy

§7 Warranty

The statutory warranty regulations apply.

§8 Contract language

Only German is available as the contract language.

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§9 Customer Service


Our customer service for questions, complaints and complaints is available to you on weekdays from
10:00 a.m. to 4:00 p.m. at

Phone: +49 (0) 3 49 05 3 10 09
Fax: +49 (0) 3 49 05 3 10 10
E-Mail: info@welterbe-gartenreich.de

Available.

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Status of the GTC Dec.2021

Free Terms and Conditions created by agb.de